Product perceptions Limited (“we”) are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 2018 (the Act) and GDPR Compliance, the data controller is product perceptions Limited, Windsor Place, Faraday Road, Crawley.  RH10 9TF.  We provide contact details at the end of this policy.

Information Collected

We may process your personal data if you fall into the following categories:

  • You are one of our customers, or you work for one of our customers.
  • You are visiting our website.


We will only use personal information you send us for the purpose of dealing with your enquiries and requests, and our service to you.

In using the website:

We (product perceptions Limited) collect personal information from website visitors through the use of online forms and every time you email us your details. We collect additional information, such as log files.  Log files record website usage and information such as time, date, IP address, HTTP status and bytes sent and received.  We use this information to improve our website and monitor website activity. This is statistical information about your browsing actions and patterns and does not identify any individual.

Where we store your personal data

The data that we collect from you will normally be transferred and stored at a destination within the European Economic Area (“EEA”).  Occasionally, it may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). Although we’re based in the UK, we use suppliers from many parts of the world to help ensure you receive the very best in products and services from us. To allow us to run our business on this basis, the information we collect may on occasion be transferred to, stored and used at premises in other countries including the United States of America. Naturally, we aim to ensure all our suppliers take information security as seriously as we do. Even so, information protection laws can vary from country to country. For instance, the law of the country in which you are resident or domiciled may offer a higher standard of protection than the laws in the UK and/or the other countries in which we store and use the information we collect. We aim to use approved adequate methods for the safe treatment of personal data anywhere where Personal Data protection is at a level lower than we would expect under GDPR/DPA.

Otherwise any transfer of information we make to other countries could result in that information being available to their government and other authorities in those countries under their laws. We will only disclose your personal information to business partners, government bodies and law enforcement agencies, and suppliers we engage to process data on our behalf. Furthermore, in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.  If product perceptions or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

What are the legal basis for our processing of your personal data?

  • Either by consent – where it is required to have this, we will obtain and rely on your consent in relation to the processing concerned (in relation to any processing we are carrying out with your consent, see below for how to withdraw your consent).
  • Otherwise:
    • When we both are involved in a contract in which you are a party or prior to entering into such a contract;
    • for legal obligation compliance or
    • when we have a legitimate interest pursued by us or another person, but only where these interests aren’t overridden by your interests or rights and freedoms in relation to personal data.

How long do we process personal data for?

We process personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived unless we need to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting our Data Protection Officer via

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

You have the right to access personal information held about you. Please apply in writing to The Website Administrator, product perceptions Limited, Windsor Place, Faraday Road, Crawley.  RH10 9TF, or via the email .

Once we have received your request we will respond within 30 days.  We do everything we can to keep the information we have about you accurate and up to date.  If there are errors or inaccuracies in your data, we will erase or amend that information on request.

About us

Our full legal name is product perceptions Limited.

We’re a public limited company incorporated in England and Wales. Our registered company number is 03019472 and our registered address is Windsor Place, Faraday Road, Crawley.  RH10 9TF.

We are the data controller of the information you provide us with. This term is a legal phrase used to describe the person or entity that controls the way information is used and processed.

We are registered with the Information Commissioner’s Office in the UK. Our registration number is Z4630466

Where to go if you want more information about your privacy rights

The Information Commissioners Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly. You can access them here

You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction is extremely important to us, and we will always do our very best to solve any problems you may have.

Date of this policy

ppL Insights may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. The current date of this policy is effective from 28th March 2021.