PPL Insights is pleased to announce that we’ve renewed our ISO 20252 certification.

The international quality standard sets out requirements in a Quality Management System for organizations conducting market, opinion and social research and is divided into five sections which collectively cover the end-to-end process of a research project:

  • Research process management systems
  • Managing the executive elements of research
  • Data collection
  • Data management and processing
  • Reporting on research projects.